On a brand-new van, the manufacturer warranty usually starts on the date the van is first registered (the “first registration” date on the V5C) or the date it’s first put into service/delivered to the first keeper — whichever the manufacturer’s terms define. In practice, for most UK buyers the clock starts when the dealer registers the van and hands it over, not when it was built.
Why the start date can vary
Dealers often pre-register vans to hit targets or secure stock. A pre-registered van is still “new” in everyday language, but it may already have had weeks or months of warranty used up because the first registration date is earlier. That matters if you’re choosing between a factory order and a “delivery mileage” van from stock.
How to check before you commit
Ask the supplying dealer for:
- The first registration date (and whether it’s already registered).
- The warranty start date shown on the manufacturer system (they can usually print or confirm it).
- Any separate cover such as paint, corrosion, and (if applicable) high-voltage battery warranty, which may have different terms.
Leasing and fleet orders
If you lease, the warranty still follows the vehicle, but the “first keeper” may be the leasing company. The start date is still typically tied to registration/first use, so confirm it with the funder or broker if timing is important.
Two common follow-ups
Can the start date be changed? Usually no — it’s set by registration/first use under the manufacturer’s rules.
What if the van sits in compound before handover? If it’s already registered, warranty may be running even if you haven’t collected it, so it’s worth checking on stock or pre-reg deals.
