The “best” infotainment in a new van usually means three things: it’s quick and stable, it supports wireless Apple CarPlay/Android Auto, and it’s easy to use while driving (good screen position, clear menus, proper steering-wheel controls). In reality, most buyers end up choosing the van that suits the job, then picking the right trim/option pack to get the infotainment they want.
Vans that tend to impress on infotainment
Ford Transit Custom / Transit (latest models): Ford’s newer SYNC-based systems are generally among the slickest in the mainstream. Look for trims/options that add the larger touchscreen and built-in navigation if you need it (many drivers just use phone mapping via CarPlay/Android Auto).
Volkswagen Transporter / Caddy (new models): VW’s latest infotainment is feature-rich with strong smartphone integration. The trade-off is that some functions can be more “touchscreen-led” than old-school buttons, which not everyone likes in a working van.
Mercedes-Benz Sprinter / Vito: Mercedes’ MBUX is one of the most polished systems, with good voice control and a premium feel. It’s often tied to higher trims, so check the spec carefully if you’re trying to keep monthly costs down.
Stellantis vans (e.g. Peugeot Boxer/Expert, Citroën Relay/Dispatch, Vauxhall Movano/Vivaro, Fiat Ducato/Scudo): Recent updates have improved screens and connectivity, but spec varies a lot by trim and model year—so confirm exactly what’s included on the order form.
What to check before you order
Ask the dealer to confirm: wireless vs wired CarPlay/Android Auto, screen size, rear camera availability, USB-C ports, and whether built-in nav is included or subscription-based. Also sit in the cab: glare, reach, and menu simplicity matter more than brand.
Two quick follow-ups
Do you need built-in navigation? Often no—phone nav is usually better and updates automatically.
Does infotainment affect running costs? Not directly, but higher trims can increase lease rentals and insurance, so weigh “nice to have” against total cost.
